Retail HVAC Office Administrator

Job Summary

We are seeking a highly organized and detail-oriented Retail Office Administrator to join our team. In this role, you will support the daily operations of our HVAC office by managing administrative tasks, coordinating schedules, and ensuring smooth communication between departments. This position requires strong multitasking skills and the ability to work efficiently in a fast-paced retail environment.

Key Responsibilities

• Oversee daily office operations to support retail store functions
• Manage inventory records, process purchase orders, and track shipments
• Handle customer inquiries, resolve issues, and provide exceptional service
• Process payroll, employee schedules, and timekeeping records
• Maintain accurate sales reports, financial records, and store documentation
• Assist with onboarding new employees, including training and paperwork
• Coordinate store meetings, vendor communication, and office correspondence
• Ensure compliance with company policies and retail regulations
• Assist with marketing efforts, promotions, and social media updates as needed
• Support store leadership with administrative tasks and special projects

Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Previous experience in office administration, retail management, or customer service preferred
• Proficient in Microsoft Office (Word, Excel, Outlook) and point-of-sale (POS) systems
• Excellent written and verbal communication skills
• Bilingual in English and Spanish is a plus
• Strong organizational, problem-solving, and time-management abilities
• Ability to multitask and work in a fast-paced environment
• Knowledge of retail operations and inventory management is a plus

Benefits

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A dynamic and supportive work environment